Technical SME - Product
Join Genese Solution as a Technical SME - Product in Nepal! Take ownership of enterprise collaboration platforms, lead email migrations, and design secure cloud architectures. Support pre-sales, post-sales, and customer adoption while ensuring seamless technical operations and high service quality. Apply now for an exciting IT consulting career!
Job Title: Technical SME - Product
Designation: Product and Vendor
Location: Bakhundole, Lalitpur 44600, Nepal
Shift: Standard (09:00 AM to 06:00 PM) from Monday to Friday
Position Overview
The Technical SME serves as the subject matter expert for enterprise collaboration platforms, including Google Workspace, Microsoft 365, Zoho Workplace, and on-premises email systems, providing technical leadership across solution design, migration, implementation, and support. The role supports the full solution lifecycle from design and migration to configuration, optimization, and support while ensuring best-practice architecture, minimal disruption, and high standards of security and reliability. Serving as the primary technical authority across pre-sales and post-sales engagements, the specialist manages migrations, domain and license administration, troubleshooting, and escalations to ensure seamless customer adoption and sustained service quality.
Roles and Responsibilities
Skills and Qualifications
Competencies and Soft Skills
Must Have Skill Sets
Desirable Experience:
Key Job-related Technical Skills*
Desired Personality/Behavioral Traits*
What We Offer
Our Commitments
We believe that diversity drives innovation. At Genese Solution, we are dedicated to creating a work environment where everyone, regardless of race, gender identity, age, religion, disability, or background, feels respected and included.
Interested candidates meeting the above criteria are requested to send their CV and cover letter to hr@genesesolution.com clearly mentioning the position you are applying for in the subject.
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