Job Title: Presales Engineer

Designation: Presales Engineer

Location: Lagos, Nigeria

Shift: Standard (09:00 AM to 06:00 PM) from Monday to Friday 

Position Overview

The Presales Engineer will be responsible for overseeing the presales team, which consists of technical experts who support the sales team in qualifying, proposing, and closing deals. He/she will be responsible for understanding customer needs, presenting solutions, and working closely with the sales team to facilitate the technical aspects of the sales process. Overall, he/she will be responsible to develop and maintain comprehensive knowledge of competitive products and industries to effectively position our products in the market.

Roles and Responsibilities

1. Develop a deep understanding of our products or services, including features, functionality, and technical specifications.
2. Stay up-to-date on industry trends and competitor offerings.
3. Collaborate with the Business/Sales team to understand customer requirements and objectives.
4.  Develop technical solutions that align with customer needs and demonstrate the value of our products or services.
5. Create and deliver technical presentations, demonstrations, and proof-of-concepts to potential client
6. Engage with potential clients to understand their technical challenges and business goals.
7. Build relationships with key technical stakeholders within customer organizations.
8. Accompanying Account Managers on sales meetings and calls, participating in reviews with Sales teams and providing technical feedback on identified product/services gaps, Providing knowledge transfer to the Sales team to help improve qualification and win ratios
9. Address technical questions and concerns during the sales process.
10. Assist the Business/Sales team in preparing proposals, quotations, and technical documentation.
11. Collaborate with internal teams, including product development and marketing, to ensure alignment between customer needs and product roadmap.
12.  Provide feedback to the product development team based on customer interactions and market insights.
13.  Identify opportunities for process improvement and efficiency gains within the pre-sales function.
14. Identifying and mitigating risks associated with RFx to deliver solutions according to organizational standards, tracking changes, and transferring knowledge of customer projects from pre-sales to post-sales along with realized documentation
15. Design and build the appropriate pre-sales demonstration environment and keep this updated
16. Provide training to the sales team on all product and technical matters
17. Monitor and analyze demo metrics to identify areas for improvement.
18. Participate in the project definition workshops and design sessions, to ensure consistency of messaging from sales activity.

Skills and Qualifications

• Task Related skills and Certifications

1. Bachelor’s degree in Computer Science, Engineering, or related field degree preferred
2. 5+ years of experience working such as technical pre-sales or solutions engineering role

• Competencies and Soft Skills

1. Solid presentation and interpersonal skills
2.  Customer-focused mindset with a passion for solving complex technical challenges.
3. Ability to work independently and collaboratively in a fast-paced environment.
4. Willingness to travel as needed to meet with clients and attend industry events.
5. Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
6. Strong quantitative, analytical, and problem-solving skills
7. Business acumen (understanding the big picture and awareness of opportunities)
8. Ability to manage a variety of cross-organizational projects (scope, stakeholders, desired outcomes) working closely with a broad range of internal and external teams

What We Offer

• Five working days a week (09:00 am-06:00 pm)
• Multinational company located in the UK, Bangladesh, Nepal, India, Pakistan, Australia, Finland and USA.
• Best-in-class work environment with friendly team members (refreshment, recreational, team building activities).
• Exposure to team management and leadership.
• Opportunity to travel to other countries as part of training and development.
• Work in multidisciplinary areas in a start-up ecosystem.

How to apply?

Suitable candidates meeting the above criteria are requested to send their CV and cover letter to hr@genesesolution.com

Only shortlisted candidates will be invited for the further selection process. You are requested to clearly mention the position you are applying for in the subject of the email. 

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