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Intern | System Admin

Join Genese Solution as a System Admin Intern and gain hands-on experience in IT support, hardware troubleshooting, network administration, Windows/Linux systems, and enterprise tools. Work with experienced engineers, support daily IT operations, and build practical technical skills in a professional cloud and ICT environment.

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Job Title: Intern 

Designation: Intern | System Admin

Location: Bakhundole, Lalitpur 44600, Nepal

Shift: Standard (09:00 AM to 06:00 PM) from Monday to Friday

Position Overview

We are looking for a motivated and detail-oriented System Admin Intern to support daily IT operations, troubleshoot hardware/software issues, and assist with system, network, and user administration tasks. This role offers hands-on experience with IT infrastructure, device management, enterprise tools, and technical support in a professional environment.

Roles and Responsibilities

IT Support & Hardware Management

  • Serve as the first point of contact for internal Tier 1 IT support, troubleshooting local hardware, software, and connectivity errors for employees.
  • Perform physical hardware diagnostics, maintenance, and repairs, with a specific focus on company laptops and desktop units.
  • Manage the setup, configuration, and allocation of desktop/laptop computers and peripherals during new employee onboarding.

Network & Systems Administration

  • Assist in monitoring and maintaining the company’s local network infrastructure, including routers, switches, and wireless access points.
  • Help administer user accounts, system permissions, and access across corporate tools (e.g., Google Workspace, Zoom, Atlassian, Zoho).
  • Assist with the basic administration, upgrading, and configuration of operating systems (Linux and Windows).

Operations & Documentation

  • Document technical issues, resolutions, and step-by-step procedures to help build and maintain our internal technical knowledge base.
  • Support the System Engineering team with regular data backup operations, failover procedures, and basic security monitoring.
  • Learn and apply Agile methodologies while assisting senior engineers with daily infrastructure tasks.
  • Maintain strict confidentiality while handling sensitive employee and system information.
Skills and Qualifications

          Educational Qualification and Experience 

          • Bachelor’s degree (completed or currently pursuing) in IT, Computer Science, Information Systems, or a related technical field

          Must Have Skill sets

          • Solid understanding of computer hardware components.
          •  Basic understanding of Windows and Linux OS.
          •  Foundational knowledge of networking concepts (TCP/IP, Wi-Fi, LAN).

          Key Job-related Technical Skills

          • Hardware troubleshooting/repair, basic networking configuration, OS installation (Windows/Linux), basic software troubleshooting.

          Key Job-related Conceptual Skills

          • Strong logical deduction for troubleshooting, basic understanding of Operating System, cloud concepts and client-server architecture

          Desired Personality/Behavioral Traits

          • Highly enthusiastic, proactive learner, strong problem-solving mindset, patient communication style for end-user support, and a team player.

            Preferred Qualifications:

            • Experience in NLP, Generative AI, or deep learning models.
            • Knowledge of Big Data ecosystems such as Hadoop, Trino, or MinIO.
            • Understanding of AI ethics, bias mitigation, and responsible AI principles.
            • Prior experience in the financial or banking sector is a plus.
            What We Offer
            • Work in a multinational company operating in the Cloud & ICT domain,  based out of the UK and operating in Australia, India, Nepal, Pakistan, and Bangladesh
            • Best in class open, progressive, professional, and  equal opportunity work environment
            • Closely knit and supportive team members and a culture where your contributions, opinions, and diversity is welcome, respected, & encouraged 
            • Exposure to multi-disciplinary skill areas (including team management & leadership)  in a vibrant start-up ecosystem with deep work involving world-class leaders like Amazon, Microsoft, Google, Alibaba, DigitalOcean, and Facebook 
            • Opportunity to travel regionally (as part of assignment/ training and development or delivery ) in Nepal, India, Pakistan, Bangladesh, or Srilanka

            Our Commitments

            We believe that diversity drives innovation. At Genese Solution, we are dedicated to creating a work environment where everyone, regardless of race, gender identity, age, religion, disability, or background, feels respected and included.

            Interested candidates meeting the above criteria are requested to send their CV and cover letter to hr@genesesolution.com clearly mentioning the position you are applying for in the subject.

             

            NOTE: 

            1. Only shortlisted candidates will be contacted for further selection process. 

            Apply Now