We’re at a pivotal moment in our journey. Generative AI gives us a real chance to rethink how we work faster, smarter, and with more impact. This isn’t just another trend. It’s a shift we can’t afford to ignore, and one we’re in a great position to lead if we act now. Generative AI is no longer just a buzzword, it’s becoming an essential part of how we work, innovate, and deliver value across teams.
Our AI-First Strategy is guided by a simple mindset:
Every Idea, Every Task: Ask – Can AI Make It Better?
Whether you’re in Product, Engineering, Cybersecurity, HR, Sales, Marketing, or Support – AI is here to augment your work, spark ideas, and save time.
What Can You Use GenAI For?
- General Prompting & Content Creation – Research topics, draft documents, proposals, social posts, or internal guides.
- Prototyping & Idea Testing – Use AI to validate or explore product concepts before development begins.
- AI-Assisted Coding – Tools like Cursor and Amazon Q help engineers write, debug, and optimize code.
- AI-Powered Product Features – We’re building smart capabilities into our platforms like GUMP and Orlando to create more value for users.
How We’re Making It Work (Tools & Access)
We’ve started experimenting with a range of tools to understand where they truly add value.
Here’s what’s happening:
- ChatGPT Plus and Gemini Pro can be made available for approved use cases.
- Claude, Nova, and Bedrock are being explored by the Product, Engineering and R&D teams for future use.
- Amazon Q and Cursor is being trialled by the Engineering team to evaluate its coding productivity benefits.
- V0.dev is being piloted by the Product team, for fast UI prototyping.
- Gandalf insight is being actively demoed to the potential customers.
- A backlog of AI-powered GUMP features is being developed – we plan to enhance product capabilities with AI integration.
Department heads are responsible for identifying AI needs and justifying any premium access. In many cases, free versions are enough to get started.
New ideas and use cases are encouraged, just reach out to your manager, Kailash, Bishnu or me.
How You Can Get Involved
- Curious about using GenAI in your work? Try the free tools.
- Have a high-impact idea? Talk to your manager or reach out to Kailash, Bishnu or me.
- Need access to ChatGPT Plus or Gemini Pro? Request access through your manager.
- Use GenAI responsibly – follow our GenAI Policy and guidelines to ensure ethical, secure and effective use.
Let’s make GenAI part of how we think, not just what we use.
Think AI. Build Better.
Niranjan Kunwar
Global CTO & CISO